GCN Race Pass Information Page
NORWAY
GCN RACE PASS INFORMATION
Information about your right to cancel a GCN Race Pass (purchased directly from us) within the 14 day cooling off period can be found in the section below entitled “Cancellation in your cooling off period”.
Please note, if you access GCN app or purchase a GCN Race Pass through a third party (e.g. via an app store or one of our other third party partners), your payment will be to that third party and you will be subject to that third party’s terms. Important information on billing and renewal will be detailed in the third party’s terms and conditions. More information on this can be found in our Terms of Use https://www.playsportsnetwork.com/paid-app-terms-of-use/.
What is GCN Race Pass?
GCN Race Pass is a live and on-demand subscription service that gives you access to premium men and women’s pro-cycling events and exclusive race-related content. GCN Race Pass is available in multiple markets and multiple languages. Content can be streamed via the GCN mobile app and web. More devices will be launched soon.
EARLY BIRD ANNUAL RACE PASS
What is an Early Bird Annual Race Pass?
A GCN Early Bird Annual Race Pass gives you access to live and on-demand men and women’s pro-cycling content, plus additional exclusive racing related content.
The Early Bird Annual Race Pass is an introductory offer available until 23:59 (GMT+1) on 12th Aug 2020 and offered at a 50% discount when compared to the regular Annual Race Pass.
How long is my access?
The Early Bird Annual Race Pass gives you access for a minimum term of one year (12 months) from the point of purchase.
Your Early Bird Launch Annual Race Pass will continue to renew after one-year (12 months) unless cancelled in line with our Terms of Use at https://www.playsportsnetwork.com/paid-app-terms-of-use/ as further described below.
Will it auto-renew?
Yes. It will automatically renew at the end of the Initial 12 Month Period on a monthly rolling basis unless you cancel your subscription at any time before the end of a free trial or before the end of the Initial 12 Month Period. After the end of your Initial 12 Month Period, it will automatically renew each month, unless cancelled before your next month’s access is due to begin.
How do I buy a pass?
Payment is currently only available through an in-app payment. Therefore, as purchases will be made through a third party e.g. Apple or Google, your payment will be to that third party and you will be subject to that third party's terms. For further information, see our Terms of Use page at https://www.playsportsnetwork.com/paid-app-terms-of-use/.
Currently, there will be no direct payments via a GCN website or any other platform. However, direct payments through our website are coming soon.
When do we take payment?
A Early Bird Annual Race Pass is payable by way of a yearly, upfront payment, your payment method will be charged on the day that you sign up. At the end of the Initial 12 Month Period, your pass will automatically renew on a monthly rolling basis so there might be a change in the timing of your payments. Your payment method will be charged on the day that your pass first automatically renews and then on or around the same day each month after that.
How do I cancel?
You can cancel your Early Bird Annual Pass subscription at any time before your next year’s access is due to begin by visiting your Account and following the online prompts to cancel auto-renew. You will continue to have access to the relevant GCN Content until the end of the minimum term you have paid for and no refund will be given. No further payments will be taken after that.
If you cancel your subscription at any time after the end of the Initial 12 Month Period, you will continue to have access to the relevant GCN Content until the end of the month you have paid for and no refund will be given in respect of that month. No further payments will be taken after that.
If you signed up for an Early Bird Annual Pass through a third party (for example via one of our partners) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN Race Pass.
What will I be able to access and watch?
In 2020, you will be able watch live, on-demand and highlights coverage of 40 men and women’s cycle racing events. A full 2020 schedule by territory will follow.
A full 2021 calendar of races will be updated once confirmed.
Will I be able to access the content in multiple languages?
Yes, our content and commentary will be available in English, French, Italian, Spanish, German and Japanese.
On what devices will I be able to get the GCN app?
You will be able to watch the GCN Content on the GCN app via mobile including Apple iOS and Android. Chromecast is enabled for Android devices and Airplay for iOS devices.
We currently support the following operating systems:
- Android 5.0+
- iOS 11+
Other devices are coming soon.
ANNUAL RACE PASS
What is an Annual Race Pass?
An Annual Race Pass gives you access to live and on-demand men and women’s pro-cycling content, plus additional exclusive racing related content.
How long is my access?
The Annual Race Pass gives you access for a minimum term of one year (12 months) from the point of purchase.
Your Annual Race Pass will continue to renew after one-year (12 months) unless cancelled in line with our Terms of Use at https://www.playsportsnetwork.com/paid-app-terms-of-use/ as further described below.
Will it auto-renew?
Yes. It will automatically renew at the end of the Initial 12 Month Period on a monthly rolling basis unless you cancel your subscription at any time before the end of a free trial or before the end of the Initial 12 Month Period. After the end of your Initial 12 Month Period, it will automatically renew each month, unless cancelled before your next month’s access is due to begin.
How do I buy a pass?
Payment is currently only available through an in-app payment. Therefore, as purchases will be made through a third party e.g. Apple or Google, your payment will be to that third party and you will be subject to that third party's terms. For further information, see our Terms of Use page at https://www.playsportsnetwork.com/paid-app-terms-of-use/.
Currently, there will be no direct payments via a GCN website or any other platform. However, direct payments through our website are coming soon.
When do we take payment?
A Regular Annual Race Pass is payable by way of a yearly, upfront payment, your payment method will be charged on the day that you sign up. At the end of the Initial 12 Month Period, your pass will automatically renew on a monthly rolling basis so there might be a change in the timing of your payments. Your payment method will be charged on the day that your pass first automatically renews and then on or around the same day each month after that.
How do I cancel?
You can cancel your Annual Race Pass subscription at any time before your next year’s access is due to begin by visiting your Account and following the online prompts to cancel auto-renew. You will continue to have access to the relevant GCN Content until the end of the minimum term you have paid for and no refund will be given. No further payments will be taken after that.
If you cancel your subscription at any time after the end of the Initial 12 Month Period, you will continue to have access to the relevant GCN Content until the end of the month you have paid for and no refund will be given in respect of that month. No further payments will be taken after that.
If you signed up for an Annual Race Pass through a third party (for example via one of our partners) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN Race Pass.
What will I be able to access and watch?
In 2020, you will be able watch live, on-demand and highlights coverage of 40 men and women’s cycle racing events. A full 2020 schedule by territory will follow.
A full 2021 calendar of races will be updated once confirmed.
Will I be able to access the content in multiple languages?
Yes, our content and commentary will be available in English, French, Italian, Spanish, German and Japanese.
On what devices will I be able to get the GCN app?
You will be able to watch the GCN Content on the GCN app via mobile including Apple iOS and Android. Chromecast is enabled for Android devices and Airplay for iOS devices.
We currently support the following operating systems:
- Android 5.0+
- iOS 11+
Other devices are coming soon.
CANCELLATION IN YOUR COOLING OFF PERIOD
This section applies to all GCN Race Passes purchased directly from us.
When you purchase any GCN Race Pass you have the right to cancel your purchase, and receive a full refund without giving any reason, any time up to 14 days (“cooling off period”) from the later of: (a) the date of purchase; (b) the date you are granted access to your GCN Race Pass; (c) the date of delivery (for a GCN Race Pass that is redeemed using a voucher code we send you); or (d) receipt of this notice.
If you wish to cancel your purchase during your cooling off period, you must inform us (GCN ℅ Dplay Entertainment Limited, Chiswick Park Building 2, 566 Chiswick High Road, London W4 5YB, support@globalcyclingnetwork.com) of your decision to cancel your subscription and provide us with your name, e-mail address and order reference number (which can be found in your subscription confirmation email). You may use the model cancellation form provided below, but it is not obligatory.
To meet the cancellation deadline, you must tell us, using one of the contacts above, that you wish to exercise of the right to cancel before the cooling off period has expired.
Effects of cancellation within the cooling off period
If you cancel your subscription within your cooling off period, we will reimburse to you all payments received from you, without undue delay and in any event no later than 14 days from the day on which you informed us about your decision to cancel your subscription. We will carry out such reimbursement using the same means of payment as you used for the initial purchase unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Model cancellation form
Please complete and return this form only if you wish to cancel your subscription within the first 14
Days.
— To: GCN ℅ Dplay Entertainment Limited, Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB, England, support@globalcyclingnetwork.com
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*)contract for the provision of the following service (*),
— Ordered on (*),
— Order reference number,
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
(*) Delete as applicable
MONTHLY RACE PASS
What is a GCN Monthly Race Pass?
A GCN Monthly Race Pass gives you access to live and on-demand men and women’s pro-cycling content, plus additional exclusive racing related content.
How long is my access?
The Monthly Race Pass gives you access for a minimum of 1 month from the point of purchase.
Your Monthly Race Pass will continue unless cancelled in line with our Terms of Use at [[[https://www.playsportsnetwork.com/paid-app-terms-of-use/]]] as further described below.
Will it auto-renew?
Yes. It will automatically renew each month, unless you cancel your subscription before your next month’s access is due to begin or before the end of a free period of access (if offered).
How do I buy a pass?
Payment is currently only available through an in-app payment. Therefore, as purchases will be made through a third party e.g. Apple or Google, your payment will be to that third party and you will be subject to that third party's terms. For further information, see our Terms of Use page at [[[https://www.playsportsnetwork.com/paid-app-terms-of-use/]]].
Currently, there will be no direct payments via a GCN website or any other platform. However, direct payments through our website are coming soon.
When do we take payment?
Your payment method will be charged on the day you sign up for a Monthly Race Pass (and then on or around the same day of each renewal month after that).
How do I cancel?
You can cancel your subscription at any time before your next month’s access is due to begin by visiting your Account and following the online prompts to cancel auto-renew. You will continue to have access to the relevant GCN Content until the end of the month you have paid for and no refund will be given. No further payments will be taken after that.
If you signed up for an Early Bird Annual Pass through a third party (for example via one of our partners) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN Race Pass.
What will I be able to access and watch?
In 2020, you will be able watch live, on-demand and highlights coverage of 40 men and women’s cycle racing events. A full 2020 schedule by territory will follow.
A full 2021 calendar of races will be updated once confirmed.
Will I be able to access the content in multiple languages?
Yes, our content and commentary will be available in English, French, Italian, Spanish, German and Japanese.
On what devices will I be able to get the GCN app?
You will be able to watch the GCN Content on the GCN app via mobile including Apple iOS and Android. Chromecast is enabled for Android devices and Airplay for iOS devices.
We currently support the following operating systems:
- Android 5.0+
- iOS 11+
Other devices are coming soon.
Updated: 28 July 2020.
Need help with the GCN App? Please contact our customer support team here (https://gcn.eu/apphelp)