Pass Information Australia

GCN Race Pass Information Page 
AUSTRALIA
GCN RACE PASS INFORMATION
If you purchase a GCN Race Pass directly from us you agree: (a) we will provide you with access to your GCN Race Pass (and the GCN Content available through that GCN Race Pass) immediately; and (b) where we get your consent when you sign up, you waive any statutory right you may have to: (i) change your mind about your GCN Race Pass; and (ii) receive a refund within any applicable cooling off period.
Please note, if you access GCN app or purchase a GCN Race Pass through a third party (e.g. via an app store or one of our other third party partners), your payment will be to that third party and you will be subject to that third party’s terms. Important information on billing and renewal will be detailed in the third party’s terms and conditions. More information on this can be found in our Terms of Use https://www.playsportsnetwork.com/paid-app-terms-of-use/
What is GCN Race Pass?
GCN Race Pass is a live and on-demand subscription service that gives you access to premium men and women’s pro-cycling events and exclusive race-related content.  GCN Race Pass is available in multiple markets and multiple languages.  Content can be streamed via the GCN mobile app and web.  More devices will be launched soon. 
EARLY BIRD ANNUAL RACE PASS
What is an Early Bird Annual Race Pass?
An Early Bird Annual Race Pass gives you access to live and on-demand men and women’s pro-cycling content, plus additional exclusive racing related content.  
The Early Bird Annual Race Pass is an introductory offer available until 12th August (23:59 GMT+1) 2020  and offered at a 7% discount (Australia) when compared to the regular Annual Race Pass.  
How long is my access? 
The Early Bird Annual Race Pass gives you access for a minimum term of one year (12 months) from the point of purchase.  
Your Early Bird Annual Race Pass will continue to renew after one-year (12 months) unless cancelled in line with our Terms of Use at https://www.playsportsnetwork.com/paid-app-terms-of-use/ as further described below.
Will it auto-renew?
Yes. It will automatically renew each year, unless you cancel your subscription before your next year’s access is due to begin or before the end of a free period of access (if offered).
How do I buy a pass?
Payment is currently only available through an in-app payment.  Therefore, as purchases will be made through a third party e.g. Apple or Google, your payment will be to that third party and you will be subject to that third party's terms. For further information, see our Terms of Use page at https://www.playsportsnetwork.com/paid-app-terms-of-use/
Currently, there will be no direct payments via a GCN website or any other platform.  However, direct payments through our website are coming soon.  
When do we take payment?
An Early Bird Annual Race Pass is payable by way of a yearly, upfront payment, your payment method will be charged on the day that you sign up (and then on or around the same day of each renewal year after that). 
How do I cancel?
You can cancel your Early Bird Annual Race Pass subscription at any time before your next year’s access is due to begin by visiting your Account and following the online prompts to cancel auto-renew. You will continue to have access to the relevant GCN Content until the end of the minimum term you have paid for and no refund will be given. No further payments will be taken after that.
If you signed up for an Early Bird Annual Race Pass through a third party (for example via one of our partners) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN Race Pass.
What will I be able to access and watch?
In 2020, you will be able watch live, on-demand and highlights coverage of over 110 days of racing - men and women’s cycle racing events including: 

  • 58 live Men’s events, which includes:
    • 2 x Grand Tours 
    • 5 x Monuments
    • 16 x Stage Races 
    • 42 x One-Day Races 
  • 12 live Women’s events, which includes:
    • 11 x One-Day Races 
    • 1 x Stage Race 

A full 2021 calendar of races will be updated once confirmed. 
Will I be able to access the content in multiple languages? 
Yes, our content and commentary will be available in English, French, Italian, Spanish, German and Japanese.
On what devices will I be able to get the GCN app?
You will be able to watch the GCN Content on the GCN app via mobile including Apple iOS and Android. Chromecast is enabled for Android devices and Airplay for iOS devices.
We currently support the following operating systems:

  • Android 5.0+
  • iOS 11+

Other devices are coming soon. 
ANNUAL RACE PASS
What is an Annual Race Pass?
An Annual Race Pass gives you access to live and on-demand men and women’s pro-cycling content, plus additional exclusive racing related content.  
How long is my access? 
The Annual Race Pass gives you access for a minimum term of one year (12 months) from the point of purchase.  
Your Annual Race Pass will continue to renew after one-year (12 months) unless cancelled in line with our Terms of Use at https://www.playsportsnetwork.com/paid-app-terms-of-use/ as further described below.
Will it auto-renew?
Yes. It will automatically renew each year, unless you cancel your subscription before your next year’s access is due to begin or before the end of a free period of access (if offered).
How do I buy a pass?
Payment is currently only available through an in-app payment.  Therefore, as purchases will be made through a third party e.g. Apple or Google, your payment will be to that third party and you will be subject to that third party's terms. For further information, see our Terms of Use page at https://www.playsportsnetwork.com/paid-app-terms-of-use/
Currently, there will be no direct payments via a GCN website or any other platform.  However, direct payments through our website are coming soon.  
When do we take payment?
A Regular Annual Race Pass is payable by way of a yearly, upfront payment, your payment method will be charged on the day that you sign up (and then on or around the same day of each renewal year after that). 
How do I cancel?
You can cancel your Regular Annual Race Pass subscription at any time before your next year’s access is due to begin by visiting your Account and following the online prompts to cancel auto-renew. You will continue to have access to the relevant GCN Content until the end of the minimum term you have paid for and no refund will be given. No further payments will be taken after that.
If you signed up for a Regular Annual Race Pass through a third party (for example via one of our partners) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN Race Pass.
What will I be able to access and watch?
In 2020, you will be able watch live, on-demand and highlights coverage of over 110 days of racing - men and women’s cycle racing events including: 

  • 58 live Men’s events, which includes:
    • 2 x Grand Tours 
    • 5 x Monuments
    • 16 x Stage Races 
    • 42 x One-Day Races 
  • 12 live Women’s events, which includes:
    • 11 x One-Day Races 
    • 1 x Stage Race 

A full 2021 calendar of races will be updated once confirmed. 
Will I be able to access the content in multiple languages? =
Yes, our content and commentary will be available in English, French, Italian, Spanish, German and Japanese.
On what devices will I be able to get the GCN app?
You will be able to watch the GCN Content on the GCN app via mobile including Apple iOS and Android. Chromecast is enabled for Android devices and Airplay for iOS devices.
We currently support the following operating systems:

  • Android 5.0+
  • iOS 1+

Other devices are coming soon. 
MONTHLY RACE PASS
What is a GCN Monthly Race Pass?
A GCN Monthly Race Pass gives you access to live and on-demand men and women’s pro-cycling content, plus additional exclusive racing related content.  
How long is my access? 
The Monthly Race Pass gives you access for a minimum of 1 month from the point of purchase.  
Your Monthly Race Pass will continue unless cancelled in line with our Terms of Use at https://www.playsportsnetwork.com/paid-app-terms-of-use/ as further described below.
Will it auto-renew?
Yes. It will automatically renew each month, unless you cancel your subscription before your next month’s access is due to begin or before the end of a free period of access (if offered).
How do I buy a pass?
Payment is currently only available through an in-app payment.  Therefore, as purchases will be made through a third party e.g. Apple or Google, your payment will be to that third party and you will be subject to that third party's terms. For further information, see our Terms of Use page at https://www.playsportsnetwork.com/paid-app-terms-of-use/
Currently, there will be no direct payments via a GCN website or any other platform.  However, direct payments through our website are coming soon.  
When do we take payment?
Your payment method will be charged on the day you sign up for a Monthly Race Pass (and then on or around the same day of each renewal month after that). 
How do I cancel?
You can cancel your subscription at any time before your next month’s access is due to begin by visiting your Account and following the online prompts to cancel auto-renew. You will continue to have access to the relevant GCN Content until the end of the month you have paid for and no refund will be given. No further payments will be taken after that.
If you signed up for an Early Bird Annual Pass through a third party (for example via one of our partners) and wish to cancel your subscription, you will need to do so through that third party. For example, you may need to visit your account with a third party and turn off auto-renew for GCN Race Pass.
What will I be able to access and watch?
In 2020, you will be able watch live, on-demand and highlights coverage of over 110 days of racing - men and women’s cycle racing events including: 

  • 58 live Men’s events, which includes:
    • 2 x Grand Tours 
    • 5 x Monuments
    • 16 x Stage Races 
    • 42 x One-Day Races 
  • 12 live Women’s events, which includes:
    • 11 x One-Day Races 
    • 1 x Stage Race 

A full 2021 calendar of races will be updated once confirmed. 
Will I be able to access the content in multiple languages? 
Yes, our content and commentary will be available in English, French, Italian, Spanish, German and Japanese.
On what devices will I be able to get the GCN app?
You will be able to watch the GCN Content on the GCN app via mobile including Apple iOS and Android. Chromecast is enabled for Android devices and Airplay for iOS devices.
We currently support the following operating systems:

  • Android 5.0+
  • iOS 11+

Other devices are coming soon. 
Updated: 28 July 2020.
Need help with the GCN App? Please contact our customer support team here (https://gcn.eu/apphelp)