Who we are
For any part of the GCN+ services that require you to sign up for a subscription or to redeem a voucher, these are operated by Dplay Entertainment Limited.
For any part of the GCN+ services that do not require you to sign up for a subscription or to redeem a voucher, these are operated by Play Sports Network Limited.
Company details for Dplay Entertainment Limited
Dplay Entertainment Limited is a limited liability company incorporated in England and Wales.
Registered office: Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB United Kingdom.
Company registration number: 09615785
Register: The Registrar of Companies (Companies House) in England and Wales
VAT Number: GB 115 1599 24
Directors: Andrew Georgiou, Nimesh Kataria, Jean-Briac Perrette and Roanne Weekes
Company details for Play Sports Network Limited
Play Sports Network Limited is a limited liability company incorporated in England and Wales.
Registered office: Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB United Kingdom.
Company registration number: 08265494
Register: The Registrar of Companies (Companies House) in England and Wales
VAT Number: GB 179 7119 65
Directors: Andrew Georgiou and Nimesh Kataria
How to get in touch with us
Please visit our Help Centre for any queries that you may have about GCN+, our content or your subscription:
For English https://help.globalcyclingnetwork.com/hc/en-gb
For Italian https://help.globalcyclingnetwork.com/hc/it
For Spanish https://help.globalcyclingnetwork.com/hc/es
If you need to contact us, you can reach us using any of the following methods:
Web Form:
For English https://help.globalcyclingnetwork.com/hc/en-gb/requests/new
For Italian https://help.globalcyclingnetwork.com/hc/it/requests/new
For Spanish https://help.globalcyclingnetwork.com/hc/es/requests/new
Email: support@globalcyclingnetwork.com
Phone: Our phone lines are open between 9am to 5pm (local time in the UK), Monday – Friday excluding 25 December and 1 January for customers in the following markets:
For Austria, Denmark and Germany +44 330 053 2414
For all other markets +44 330 165 8978
International call charges apply.
Hosting of our service
The Service is hosted on Google Cloud Platform.
Additional information for residents in Germany:
- Individual responsible for journalistic-editorial content for the purposes of § 5 TMG / § 18(2) MStV: Andrew Georgiou, c/o Discovery Communications Deutschland GmbH & Co. KG, Sternstraße 5, 80538 Munich, Germany.
- Youth Protection Officer: Klaus Jahn, jugendschutz@discovery.de
- Information according to § 36 Verbraucherstreitbeilegungsgesetz (Consumer dispute settlement law): Dplay Entertainment Limited is not obliged to and does not participate in a dispute settlement procedure before a consumer conciliation board.
Additional information for residents in France:
- Publishing Manager: Andrew Georgiou
- Mediation: If we are unable to resolve your issue through our Help Centre, you may refer it to our mediator, AME CONSO, whose address is 11 Place Dauphine - 75001 Paris, France and whose website address is www.mediationconso-ame.com.