Legal Information

Who we are

For any part of the GCN+ services that require you to sign up for a subscription or to redeem a voucher, these are operated by Dplay Entertainment Limited.

For any part of the GCN+ services that do not require you to sign up for a subscription or to redeem a voucher, these are operated by Play Sports Network Limited.

Company details for Dplay Entertainment Limited

Dplay Entertainment Limited is a limited liability company incorporated in England and Wales.

Registered office: Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB United Kingdom.

Company registration number: 09615785

Register: The Registrar of Companies (Companies House) in England and Wales

VAT Number: GB 115 1599 24

Directors: Andrew Georgiou, Nimesh Kataria, Jean-Briac Perrette and Roanne Weekes

Company details for Play Sports Network Limited

Play Sports Network Limited is a limited liability company incorporated in England and Wales.

Registered office: Chiswick Park Building 2, 566 Chiswick High Road, London, W4 5YB United Kingdom.

Company registration number: 08265494

Register: The Registrar of Companies (Companies House) in England and Wales

VAT Number: GB 179 7119 65

Directors: Andrew Georgiou and Nimesh Kataria

How to get in touch with us

Please visit our Help Centre for any queries that you may have about GCN+, our content or your subscription:

For English https://help.globalcyclingnetwork.com/hc/en-gb
For Italian https://help.globalcyclingnetwork.com/hc/it
For Spanish https://help.globalcyclingnetwork.com/hc/es

If you need to contact us, you can reach us using any of the following methods:

Web Form:
For English https://help.globalcyclingnetwork.com/hc/en-gb/requests/new
For Italian https://help.globalcyclingnetwork.com/hc/it/requests/new
For Spanish https://help.globalcyclingnetwork.com/hc/es/requests/new

Email: support@globalcyclingnetwork.com

Phone: Our phone lines are open between 9am to 5pm (local time in the UK), Monday – Friday excluding 25 December and 1 January for customers in the following markets:

For Austria, Denmark and Germany +44 330 053 2414
For all other markets +44 330 165 8978

International call charges apply.

Hosting of our service

The Service is hosted on Google Cloud Platform.

Additional information for residents in Germany:

  • Individual responsible for journalistic-editorial content for the purposes of § 5 TMG / § 18(2) MStV: Andrew Georgiou, c/o Discovery Communications Deutschland GmbH & Co. KG, Sternstraße 5, 80538 Munich, Germany.
  • Youth Protection Officer: Klaus Jahn, jugendschutz@discovery.de
  • Information according to § 36 Verbraucherstreitbeilegungsgesetz (Consumer dispute settlement law): Dplay Entertainment Limited is not obliged to and does not participate in a dispute settlement procedure before a consumer conciliation board.

Additional information for residents in France:

  • Publishing Manager: Andrew Georgiou
  • Mediation: If we are unable to resolve your issue through our Help Centre, you may refer it to our mediator, AME CONSO, whose address is 11 Place Dauphine - 75001 Paris, France and whose website address is www.mediationconso-ame.com.